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Lesson 57 min

Driving Adoption

Technology is easy; getting people to use it is the hard part.

What you will learn
  • Why adoption fails
  • Using champions per team
  • Training and feedback loops

Explanation

Most AI projects fail on adoption, not technology. People keep their old habits unless change is made easy and valuable to them.

Find a champion in each team who'll model the new way and answer questions. Provide short, role-specific training, and create a feedback loop so users shape the tool.

Celebrate early wins publicly — social proof drives adoption more than mandates.

Real-world use

A rollout with enthusiastic team champions reaches far higher usage than a top-down mandate with no support.

Common mistakes
  • Shipping a tool and assuming people will adopt it without training or champions.
Practice

Name one team in your org and who the AI 'champion' could be, and why.

Knowledge check
0/1 answered

1. What most often causes AI projects to fail?

Answer all questions to check.